Refund policy
Returns
We accept returns within 15 days of delivery/purchase. To be eligible for a return, your item must be:
Unused and in the same condition that you received it
In the original packaging
Accompanied by a receipt or proof of purchase
Certain items are non-returnable, including:
Gift cards
Downloadable/digital products
Personal care or perishable items (if applicable)
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and credited to your original method of payment within 7 business days.
Shipping costs are non-refundable unless the return is due to our error.
Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us at [freshtrendstore3@gamil.com/+917404637724] with details and photos if applicable.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank account again
Contact your credit card company or bank
If the issue persists, contact us at [freshtrendstore3@gamil.com]
Contact Us
If you have any questions about returns or refunds, contact us at:
[freshtrendstore]
[freshtrendstore3@gamil.com]
[+917404637724]